But there is another reason. Conflict resolution in the workplace has a significant return on investment (ROI), and Ms. Mayne can help you calculate the savings you can expect. Her experience is that for every dollar invested in proactive steps to prevent or resolve conflict, there is a 100% - 1000% future return on investment, depending upon the situation. The higher the level of conflict, the greater the ROI.
At the minimum, your organization's costs are likely to be neutral and your
investment will result in satisfied customers and employees. At the other
end of the spectrum, there could be significant savings and avoidance of the
very high costs of unresolved disputes, such as reduced employee productivity, consumer confidence and costly litigation fees.
Investing in conflict resolution services in the workplace is smart business and makes financial sense.
For a no-cost consultation on how to measure the ROI of conflict resolution services in your organization, contact Renée
Mayne at 831-776-9009 or email renee@labormanagementsuccess.com
